Frequently Asked Questions
Find answers to common questions about using Dr. HomeFixer Directory. Can't find what you're looking for? Contact our support team.
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Click the 'Sign Up' button in the top right corner and fill out the registration form with your email and password. You'll receive a confirmation email to verify your account.
Homeowners can search for services, save favorites, and post service requests. Home professionals can create listings for their services, respond to service requests, and manage their business profile.
Yes, basic features are free for everyone. Home professionals can upgrade to premium plans for additional features like unlimited listings and priority placement.
Use our search filters to find professionals by category, location, price range, and ratings. Read reviews from other customers and check their portfolios to make an informed decision.
Go to 'Service Requests' and click 'Create New Request'. Fill out the details including your project description, budget range, timeline, and location. Professionals will then be able to submit offers.
Click the heart icon on any professional's listing to save them to your favorites. You can access all your saved professionals from your dashboard.
After working with a professional, you can leave a review from your dashboard under 'Reviews' or directly from the professional's listing page.
Sign up as a home professional, then go to your dashboard and click 'Create New Listing'. Fill out your business information, services offered, pricing, and upload photos of your work.
Browse service requests in your area and submit offers for projects that match your expertise. Include your proposed price, timeline, and a personalized message explaining why you're the right fit.
Access your dashboard to update your business information, manage listings, respond to messages, track your reviews, and view analytics about your performance.
Free accounts can create up to 3 listings. Premium plans offer unlimited listings, priority placement, and additional features to help grow your business.
We verify business licenses, insurance, and conduct background checks on all home professionals. You can see verification badges on their profiles.
Contact our support team immediately. We have a dispute resolution process and will investigate any issues. You can also report problems directly from the professional's profile.
We verify that reviews come from actual customers who have used the service. All reviews are moderated to ensure they're helpful and appropriate.
Payments are processed securely through the platform. Homeowners can pay directly through the site, and professionals receive payments according to their preferred schedule.
For professionals, we charge a small commission on completed jobs. Homeowners pay no fees to use the platform for finding and connecting with professionals.
Go to your dashboard and click on 'Billing' to view available plans and upgrade options. You can change your plan at any time.
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